About us – Nannies 4 Grannies Ltd – Our Story
Nannies for Grannies started was in 2014 by Kay and her Business Partner, Shelley. Both were inspired in part by their own experiences of caring for older family members. They realized that it was difficult to find someone to cover for them when they were too far away to help their loved ones. It soon became apparent that this would also be the same issue other families were facing when looking for home care for their senior parents or family members.
Kay has a wide range of experiences looking after children with special educational needs and students with learning difficulties, so is well placed to apply the skills of empathy and understanding to the older generation. She is passionate about helping elderly people live independent and fulfilling lives despite the inevitable health and mobility challenges and the all too frequent isolation and loneliness many of them experience.
Our company values
Our vision is to enable elderly people to live safely and healthily in the comfort of their own home. We have 5 core values. They explain what matters to us most in the pursuit of our vision.
- We place our Clients at the centre of everything we do. Our focus is on elderly care and we tailor make our services to each client’s individual needs.
- We seek long term relationships. We know that by having the confidence in the reputation of our company and in the character of each member of our staff. It is our hope that our clients will join us and enjoy the journey.
- We aim to provide the highest quality senior care and to treat each person with respect and kindness.
- We employ local people. All our staff have chosen a change of career to work for us and all are DBS registered. References are checked and our staff receive regular training with us.
- We believe in continuity of care and aim to introduce our clients to the same 2 or 3 nannies each time you need help.
Our Approach
Providing senior home care requires long-term care planning. But many family members become caregivers to elderly loved ones overnight without being ready for it. A loved one falls down or an illness triggers a change in their independence. After a certain period of time, family caregivers may realize that they need help and start searching for alternative help. One solution may include home care.
Our approach is simple:
- Once contact with us is made an initial phone call will determine the client’s needs and upon confirmation that Nannies 4 Grannies can cater for these needs a meeting is arranged.
- At the meeting, usually with the client and a family member, we will discuss any current and background health issues. The kind of support that is envisaged will also be considered. A Support Plan and Risk Assessment will then be drawn up and sent to the client for approval.
- Prior to scheduling visits, we will carefully match the client with 2 carers based on skills required, shared values, interests, personality.
Our people:
- Kay Naden – Managing Director
Kay started the company with her business partner and Nannies 4 Grannies Director, Shelley Kainth, in 2014. Kay is responsible for overseeing the day-to-day business and finance functions. Please contact Kay with any invoice or payment queries.
- Shelley Kainth – Director
Shelley started the company with her business partner and Nannies 4 Grannies Managing Director, Kay Naden, in 2014. Shelley advises on compliance and business development.
- Mandy Thompson – Team Manager
Mandy is responsible for everything related to human resources. This includes looking after the welfare of our whole team and ensuring they’re up to date with their training. She also works wonders with rostering all our clients’ visits. Please contact Mandy with any rostering queries, changes or cancellations.
- Frankie Aktash – Office Manager
Frankie is the first point of contact for new and existing clients. She creates and reviews our client support plans and risk assessments and provides a seamless communication flow between clients, nannies and colleagues. Please contact Frankie with any questions about our services, care provided or any general query.
